Terms of Use

Please read these terms and conditions carefully before using this site

1. What's in these terms?

1.1 These terms tell you the rules for using Hawk Incentives Limited's website https://app.workplaceextras.com/ ("our site" or "this site"). Products and services available on this website will have separate terms and conditions which will be applicable to that product or service.

2. Who are we and how to contact us

2.1 This site is operated by Hawk Incentives Limited ("Hawk Incentives"). Hawk Incentives Limited is registered in England and Wales under company number 04155659. Hawk Incentives' registered office is Westside, London Road, Hemel Hempstead, Hertfordshire, United Kingdom, HP3 9TD and our contact telephone number is 0207 419 8100. Our VAT number is 897 3979 32.

2.2 To contact Hawk Incentives, please email using the 'Contact Us' page of this site.

3. By using Hawk Incentives site you accept these terms

3.1 By using Hawk Incentives' site, you confirm that you accept these terms of use and that you agree to comply with them.

3.2 If you do not agree to these terms, you must not use this site.

3.3 Hawk Incentives recommends that you keep a copy of these terms for future reference.

4. There are other terms that may apply to you

4.1 These terms of use refer to the following additional terms, which also apply to your use of this site:

Privacy Notice - https://www.ourprivacycommitments.com , which sets out the terms on which Hawk Incentives process any personal data Hawk Incentives collects from you, or that you provide to Hawk Incentives. By using this site, you consent to such processing and you warrant that all data provided by you is accurate. If you are an employee applying for certain benefits which require your employer's consent and/or salary reductions, we will share sufficient personal data with your employer in order to obtain such consent and/or manage any salary reductions. Your employer will already have that personal data from your employment relationship and this information will be subject to the data protection provisions of your employment contract and may permit your employer to share or access that information, including from outside the United Kingdom.

5. Hawk Incentives may make changes to these terms

5.1 Hawk Incentives may, without prior notification or consent, amend these terms from time to time to reflect changes to our products and services, our users' needs and our business priorities. Every time you wish to use this site, please check these terms to ensure you understand the terms that apply at that time.

6. Hawk Incentives may make changes to the site

6.1 Hawk Incentives may update and change this site from time to time without prior notification or consent to reflect changes to our products and services, users' needs and business.

7. Hawk Incentives may suspend or withdraw the site

7.1 Hawk Incentives' site is made available free of charge.

7.2 Hawk Incentives do not guarantee that this site or any content on it, will always be available or be uninterrupted. Hawk Incentives may suspend, withdraw, or restrict the availability of all or any part of this site for business and operational reasons. Hawk Incentives will try to give you reasonable notice of any suspension or withdrawal.

7.3 You are also responsible for ensuring that all persons who access this site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

8. You must keep your account details safe

8.1 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of Hawk Incentives' security procedures, you must treat such information as confidential. You must not disclose it to any third party.

8.2 Hawk Incentives have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

8.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us using the 'Contact Us' page of this site.

9. How you may use Hawk Incentives material on the site

9.1 Hawk Incentives are the owner or the licensee of all intellectual property rights in this site, and in the material published on it. Copyright laws and treaties around the world protect those works. All such rights are reserved.

9.2 You may print off one copy, and may download extracts, of any page(s) from Hawk Incentives' site for your personal use and you may draw the attention of others within your organisation to content posted on this site.

9.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

9.5 Hawk Incentives' status (and that of any identified contributors) as the authors of content on this site must always be acknowledged.

9.6 You must not use any part of the content on Hawk Incentives site for commercial purposes without obtaining a licence to do so from Hawk Incentives or Hawk Incentives' licensors.

9.7 If you print off, copy or download any part of Hawk Incentives site in breach of these terms of use, your right to use this site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

10. Do not rely on information on this site

10.1 The content on this site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on this site.

10.2 Although Hawk Incentives make reasonable efforts to update the information on this site, Hawk Incentives make no representations, warranties or guarantees, whether express or implied, that the content on this site is accurate, complete or up to date.

11. Hawk Incentives are not responsible for websites ousr site links to

11.1 Where Hawk Incentives' site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by Hawk Incentives of those linked websites or information you may obtain from them.

11.2 Hawk Incentives have no control over the contents of those sites or resources.

Hawk Incentives responsibility for loss or damage suffered by you

12. Whether you are a consumer or a business user:

12.1 Hawk Incentives do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

13. If you are a business user:

13.1 Hawk Incentives exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

13.2 Save as cannot be excluded at law, Hawk Incentives will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

13.3 use of, or inability to use, this site; or

13.4 use of or reliance on any content displayed on this site.

13.5 In particular, we will not be liable for:

13.6 loss of profits, sales, business, or revenue;

13.7 business interruption;

13.8 loss of anticipated savings;

13.9 loss of business opportunity, goodwill or reputation; or

13.10 any other indirect or consequential loss or damage.

14. If you are a consumer user:

14.1 Please note that we only provide this site for domestic and private use. You agree not to use this site for any commercial or business purposes, and Hawk Incentives have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

14.2 If defective digital content that Hawk Incentives have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation

15. Hawk Incentives are not responsible for viruses and you must not introduce them

15.1 Hawk Incentives do not guarantee that this site will be secure or free from bugs or viruses.

15.2 You are responsible for configuring your information technology, computer programmes and platform to access this site. You should use your own virus protection software.

15.3 You must not misuse this site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to this site, the server on which this site is stored or any server, computer or database connected to this site. You must not attack this site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. Hawk Incentives will report any such breach to the relevant law enforcement authorities and Hawk Incentives will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use Hawk Incentives site will cease immediately.

16. Rules about linking to our site

16.1 You may link to this site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

16.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

16.3 You must not establish a link to Hawk Incentives' site in any website that is not owned by you.

16.4 This site must not be framed on any other site, nor may you create a link to any part of this site other than the home page.

16.5 Hawk Incentives reserve the right to withdraw linking permission without notice.

16.6 If you wish to link to or make any use of content on our site other than that set out above, please contact us using the 'Contact Us' page of this site.

17. Which country's laws apply to any disputes?

17.1 If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and Hawk Incentives both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

17.2 If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

18. Hawk Incentives trade marks are registered

18.1 BLACKHAWK NETWORK®, BYOND®, BONUSBOND®, CARE-4®, PURE®, CYCLESCHEME®, TECHSCHEME® and SUPERCHEQUES® and EXTRAS™ are trademarks owned or applied for by Blackhawk Network Holdings Inc. or its affiliates. You are not permitted to use them without Hawk Incentives' approval, unless they are part of material you are using as permitted under these terms and conditions.


The information contained in this website is subject to change without notice. Copyright © 2022 Blackhawk Network(Europe) Limited. All Rights Reserved

Updated by the Extras Team on 6th April 2022